Advanced Customer Relationship Management
Completed by Toni Calderon
March 4, 2026
18 hours (approximately)
Toni Calderon's account is verified. Coursera certifies their successful completion of Advanced Customer Relationship Management
Skills you will gain
- Category: Customer Analysis
- Category: Business Writing
- Category: Stakeholder Communications
- Category: Personalized Service
- Category: Customer experience improvement
- Category: Customer Insights
- Category: Proposal Development
- Category: Customer Acquisition Management
- Category: Gap Analysis
- Category: Customer Relationship Management (CRM) Software
- Category: Loyalty Programs
