Advanced Customer Relationship Management
Completed by Toni Calderon
March 4, 2026
18 hours (approximately)
Toni Calderon's account is verified. Coursera certifies their successful completion of Advanced Customer Relationship Management
Skills you will gain
- Category: Customer Insights
- Category: Customer experience strategy (CX)
- Category: Business Writing
- Category: Stakeholder Communications
- Category: Microsoft Power Platform
- Category: Sales Presentation
- Category: Requirements Analysis
- Category: Personalized Service
- Category: Customer Relationship Management (CRM) Software
- Category: Account Management
- Category: Customer experience improvement
- Category: Account Strategy
