GenAI for Sales Operations Specialists
Completed by Isadora Tavares
July 29, 2026
2 hours (approximately)
Isadora Tavares's account is verified. Coursera certifies their successful completion of GenAI for Sales Operations Specialists
What you will learn
Identify the capabilities of GenAI relevant to sales operations tasks.
Evaluate the results of GenAI implementations in sales operations scenarios.
Develop strategies for responsible GenAI integration while maintaining human oversight and accountability.
Skills you will gain
- Category: Sales Management
- Category: Business Ethics
- Category: Data Ethics
- Category: Responsible AI
- Category: Customer Relationship Management
- Category: Sales
- Category: Sales Process
- Category: Strategic Decision-Making
- Category: Generative AI Agents
- Category: General Sales Practices
- Category: Forecasting
