Social Listening
Completed by Ariella Ilya Mauritania
March 20, 2026
1 hours (approximately)
Ariella Ilya Mauritania's account is verified. Coursera certifies their successful completion of Social Listening
What you will learn
Describe the role of social listening in customer engagement
List various social listening tools and their uses
Develop effective social listening strategies
Apply social listening strategies to real-world scenarios
Skills you will gain
- Category: Continuous Monitoring
- Category: Market Trend
- Category: Business Strategy
- Category: Digital Marketing Tools
- Category: Web Presence
- Category: Social Media
- Category: Case Studies
- Category: Social Media Marketing
- Category: Analytical Skills
- Category: Strategic Thinking
- Category: Customer Engagement
- Category: Social Media Strategy
