Gerenciamento de Serviços de TI
Completed by Edson Araujo
April 22, 2026
30 hours (approximately)
Edson Araujo's account is verified. Coursera certifies their successful completion of Gerenciamento de Serviços de TI
Skills you will gain
- Category: Service Design
- Category: Supplier Management
- Category: Governance
- Category: Information Technology Infrastructure Library
- Category: Service Management
- Category: Innovation
- Category: DevOps
- Category: Practice Management
- Category: Customer experience improvement
- Category: Continuous Improvement Process
- Category: Information Technology Operations
- Category: IT Service Management

