ITIL V4 Brief Overview of Management and Practices
Completed by Marco Antonio Torres MartÃnez
May 10, 2026
9 hours (approximately)
Marco Antonio Torres MartÃnez's account is verified. Coursera certifies their successful completion of ITIL V4 Brief Overview of Management and Practices
What you will learn
Master critical aspects of IT Service Management, including architecture management and Continual Improvement practices
Develop expertise in managing information security and optimizing service delivery
Gain insights into essential management practices and technical elements to drive organizational success and innovation
Skills you will gain
- Category: Service Management
- Category: Computing Platforms
- Category: IT Service Management
- Category: Information Technology Architecture
- Category: IT Management
- Category: Security Management
- Category: Infrastructure Architecture
- Category: Information Technology Infrastructure Library
- Category: Risk Management Framework
- Category: Technical Services
- Category: IT Infrastructure
- Category: IT Security Architecture
