Assertiveness Skills
Completed by TONG LIU
October 27, 2025
2 hours (approximately)
TONG LIU's account is verified. Coursera certifies their successful completion of Assertiveness Skills
What you will learn
Master practical techniques to assert yourself in professional and personal situations.
Develop leadership traits that inspire confidence through assertiveness.
Navigate negativity and aggression with assertive, positive responses.
Communicate assertively as a shy or introverted individual without compromising comfort.
Skills you will gain
- Category: Behavioral Management
- Category: Leadership Development
- Category: De-escalation Techniques
- Category: Empowerment
- Category: Tactfulness
- Category: Conflict Management
- Category: Communication
- Category: Rapport Building
- Category: Workplace Bullying Intervention
- Category: Leadership
- Category: Empathy
- Category: Professional Development
