GenAI for Sales Operations Specialists
Completed by Divya Narendra
November 18, 2025
2 hours (approximately)
Divya Narendra's account is verified. Coursera certifies their successful completion of GenAI for Sales Operations Specialists
What you will learn
Identify the capabilities of GenAI relevant to sales operations tasks.
Evaluate the results of GenAI implementations in sales operations scenarios.
Develop strategies for responsible GenAI integration while maintaining human oversight and accountability.
Skills you will gain
- Category: Business Ethics
- Category: Data Ethics
- Category: Sales Management
- Category: Strategic Decision-Making
- Category: Sales Process
- Category: Responsible AI
- Category: Forecasting
- Category: General Sales Practices
- Category: Sales
- Category: Customer Relationship Management
- Category: Generative AI Agents
