GenAI in Insurance: Automating Claims & Risk Mitigation
Completed by Dr. Jesper Heide
September 11, 2025
4 hours (approximately)
Dr. Jesper Heide's account is verified. Coursera certifies their successful completion of GenAI in Insurance: Automating Claims & Risk Mitigation
What you will learn
Define how GenAI and prompt engineering work and how this relates to the insurance industry.
Analyze how GenAI enhances risk assessment, streamlines underwriting, and supports decision-making in insurance.
Apply GenAI to develop personalized insurance products and services that meet the needs of customers.
Develop key supports like decision-making, expense management, and closure using automation and GenAI.
Skills you will gain
- Category: Claims Processing
- Category: Analytics
- Category: AI Integrations
- Category: Insurance Policies
- Category: Financial Services
- Category: Risk Management
- Category: AI Personalization
- Category: Automation
- Category: Underwriting
- Category: AI Product Strategy
- Category: Data Ethics
- Category: Responsible AI
