Salesforce Design Mastery: CRM Customization
Completed by Bonita Walden
October 8, 2024
2 hours (approximately)
Bonita Walden's account is verified. Coursera certifies their successful completion of Salesforce Design Mastery: CRM Customization
What you will learn
Identify the different declarative tools available to customize Salesforce.
Differentiate between clicks and code and when to choose which solution.
Customize Salesforce to meet the needs of the users through easy standard available functionality.
Examine the impact of the Data Security model on the user experience.
Skills you will gain
- Category: Security Controls
- Category: No-Code Development
- Category: Information Systems Security
- Category: Customer Relationship Management
- Category: Customer Relationship Management (CRM) Software
- Category: Automation
- Category: Salesforce
- Category: Data Security
- Category: Salesforce Development
