ITIL V4 Explanation of Service Value System & its Components
Completed by Sandra Kissiedu
January 2, 2026
8 hours (approximately)
Sandra Kissiedu's account is verified. Coursera certifies their successful completion of ITIL V4 Explanation of Service Value System & its Components
What you will learn
Comprehensive understanding of the ITIL Service Value System (SVS) and its components.
Advanced strategies for creating value, optimizing service management, and driving organizational success.
Skills you will gain
- Category: Governance
- Category: Customer Service
- Category: IT Service Management
- Category: Service Management
- Category: Innovation
- Category: Process Improvement and Optimization
- Category: Process Optimization
- Category: Information Technology Infrastructure Library
- Category: Continuous Improvement Process
- Category: Service Improvement
- Category: Customer experience improvement
- Category: Operational Excellence
