Gerenciamento de Serviços de TI
Completed by Felipe Nepomuceno
June 19, 2025
30 hours (approximately)
Felipe Nepomuceno's account is verified. Coursera certifies their successful completion of Gerenciamento de Serviços de TI
Skills you will gain
- Category: Information Technology Infrastructure Library
- Category: Innovation
- Category: Supplier Management
- Category: DevOps
- Category: Practice Management
- Category: Service Design
- Category: Information Technology Operations
- Category: IT Service Management
- Category: Governance
- Category: Service Management
- Category: Customer experience improvement
- Category: Service Improvement
