Gerenciamento de Serviços de TI
Completed by Felipe Nepomuceno
June 19, 2025
30 hours (approximately)
Felipe Nepomuceno's account is verified. Coursera certifies their successful completion of Gerenciamento de Serviços de TI
Skills you will gain
- Category: Continuous Improvement Process
- Category: Service Design
- Category: Supplier Management
- Category: Information Technology Infrastructure Library
- Category: Governance
- Category: IT Service Management
- Category: Information Technology Operations
- Category: Service Management
- Category: Customer experience improvement
- Category: Practice Management
- Category: DevOps
- Category: Innovation

