Completion Certificate for Introduction to Crisis Management and Crisis Communication

January 20, 2026

7 hours (approximately)

Nawal Nilikkar's account is verified. Coursera certifies their successful completion of Introduction to Crisis Management and Crisis Communication

4.6 (21 ratings)

3,016 already enrolled

What you will learn

Identify the major trendlines in organizational crises and who is involved in managing them.
Identify what to do, and what not to do, in the very first moments of a crisis.
Identify how a crisis plan is put together and how it can be used both before and during a crisis.