Building Smart Business Assistants with IBM Watson
Completed by Yi En Lai
April 20, 2025
1 hours (approximately)
Yi En Lai's account is verified. Coursera certifies their successful completion of Building Smart Business Assistants with IBM Watson
What you will learn
Creating an IBM Cloud account and configure the Watson’s Assistant to capture customer goals, business, entities, and dialogs.
Deploy the an IBM Watson Assistant to interact with online customers.
How to build meaningful dialogs in Watson's Assistant.
Skills you will gain
- Category: AI Enablement
- Category: IBM Cloud
- Category: Cloud Computing
- Category: Customer Inquiries
- Category: Model Deployment
- Category: Customer Engagement
- Category: Generative AI Agents
- Category: Self Service Technologies
- Category: Natural Language Processing
- Category: Customer Service
- Category: Application Deployment
