ITIL V4 Explanation of Service Value System & its Components
Completed by André Luiz Monteiro Dias
November 28, 2025
8 hours (approximately)
André Luiz Monteiro Dias's account is verified. Coursera certifies their successful completion of ITIL V4 Explanation of Service Value System & its Components
What you will learn
Comprehensive understanding of the ITIL Service Value System (SVS) and its components.
Advanced strategies for creating value, optimizing service management, and driving organizational success.
Skills you will gain
- Category: Service Improvement
- Category: Process Optimization
- Category: User Feedback
- Category: IT Management
- Category: Service Management
- Category: Innovation
- Category: IT Service Management
- Category: Customer experience improvement
- Category: Agile Methodology
- Category: Continuous Improvement Process
- Category: Automation
- Category: Operational Excellence
