Data-Driven Community Management
Completed by Matthew Verdin
May 25, 2026
22 hours (approximately)
Matthew Verdin's account is verified. Coursera certifies their successful completion of Data-Driven Community Management
What you will learn
Track and interpret community metrics to evaluate engagement, growth, and retention
Use benchmarks, KPIs, and trends to inform community strategy and decisions
Analyze content performance and member feedback to optimize engagement approaches
Apply AI-supported analytics to personalize experiences and forecast community performance
Skills you will gain
- Category: Analytics
- Category: Strategic Decision-Making
- Category: Benchmarking
- Category: Content Strategy
- Category: AI Enablement
- Category: Performance Metric
- Category: Social Media Analytics
- Category: Data Literacy
- Category: Key Performance Indicators (KPIs)
- Category: Content Optimization
- Category: Data Presentation
- Category: Data-Driven Decision-Making
