Gerenciamento de Serviços de TI
Completed by RUTH JANETH URREA MONCADA
May 14, 2026
30 hours (approximately)
RUTH JANETH URREA MONCADA's account is verified. Coursera certifies their successful completion of Gerenciamento de Serviços de TI
Skills you will gain
- Category: Information Technology Operations
- Category: Governance
- Category: IT Service Management
- Category: Continuous Improvement Process
- Category: Innovation
- Category: DevOps
- Category: Practice Management
- Category: Supplier Management
- Category: Service Design
- Category: Service Management
- Category: Customer experience improvement
- Category: Information Technology Infrastructure Library
