Social Listening
Completed by Indah Nurkomala
July 29, 2026
1 hours (approximately)
Indah Nurkomala's account is verified. Coursera certifies their successful completion of Social Listening
What you will learn
Describe the role of social listening in customer engagement
List various social listening tools and their uses
Develop effective social listening strategies
Apply social listening strategies to real-world scenarios
Skills you will gain
- Category: Social Media Marketing
- Category: Analytical Skills
- Category: Customer Engagement
- Category: Business Strategy
- Category: Continuous Monitoring
- Category: Market Trend
- Category: Strategic Thinking
- Category: Brand Management
- Category: Social Media Analytics
- Category: Social Media Management
- Category: Social Media Strategy
- Category: Social Media
