Introduction to Business Management : Winning Externally
Completed by Shashank Sharma
May 16, 2026
17 hours (approximately)
Shashank Sharma's account is verified. Coursera certifies their successful completion of Introduction to Business Management : Winning Externally
What you will learn
Crafting Market Research Strategies and Customer Segmentation to Identify Opportunities and Drive Market Penetration
Developing Value-Based Marketing and Communication Strategies to Enhance Brand Positioning and Customer Loyalty
Optimizing Sales Channels, Distribution Networks, and Selling Techniques for Maximized Revenue and Market Reach
Mastering Customer Service Management and Streamlining Supply Chain & Logistics for Operational Excellence and Sustained Customer Satisfaction
Skills you will gain
- Category: Business Marketing
- Category: Communication
- Category: Marketing Communications
- Category: Customer Analysis
- Category: Target Market
- Category: Customer Relationship Management
- Category: Marketing
- Category: Advertising
- Category: Branding
- Category: Value Propositions
- Category: Customer Relationship Building
- Category: Customer Service
