Mastering Active Listening in the Global Workplace
Completed by Sheela Biradar
September 15, 2025
4 hours (approximately)
Sheela Biradar's account is verified. Coursera certifies their successful completion of Mastering Active Listening in the Global Workplace
What you will learn
Apply active listening techniques to enhance business communication and collaboration.
Demonstrate empathy and emotional intelligence in professional communication.
Use reflective listening to resolve workplace conflicts effectively.
Interpret and leverage non-verbal communication cues to build trust and strengthen relationships.
Skills you will gain
- Category: Adaptability
- Category: Cultural Diversity
- Category: Empathy & Emotional Intelligence
- Category: Business Communication
- Category: Communication
- Category: Digital Communications
- Category: Rapport Building
- Category: Team Collaboration
- Category: Cultural Sensitivity
- Category: Active Listening
- Category: Empathy
- Category: Communication Strategies
