Creating Customer Value
Completed by Jade Gonzales
August 11, 2026
2 hours (approximately)
Jade Gonzales's account is verified. Coursera certifies their successful completion of Creating Customer Value
What you will learn
Identify and prioritize opportunities that create meaningful value for customers and your organization.
Make customer-centric strategic decisions using proven frameworks that drive business growth.
Build strategies that increase demand, strengthen differentiation, and create sustainable competitive advantage.
Skills you will gain
- Category: Corporate Strategy
- Category: Supplier Relationship Management
- Category: Cost Benefit Analysis
- Category: Customer Analysis
- Category: Customer Retention
- Category: Strategic Thinking
- Category: Value Propositions
- Category: Business Analysis
- Category: Customer experience strategy (CX)
- Category: Customer Insights
- Category: Strategic Marketing
- Category: Return On Investment
