Dealing With Angry Customers In Customer Service
Completed by Muhammad Haris Irfan
June 4, 2026
hours (approximately)
Muhammad Haris Irfan's account is verified. Coursera certifies their successful completion of Dealing With Angry Customers In Customer Service
Skills you will gain
- Category: Empathy & Emotional Intelligence
- Category: Customer Retention
- Category: Empathy
- Category: Conflict Management
- Category: Customer Relationship Building
- Category: Communication
- Category: Emotional Intelligence
- Category: Customer Complaint Resolution
- Category: Customer experience improvement
- Category: Customer Support
- Category: Verbal Communication Skills
- Category: Communication Strategies
