Support Individual Growth and Development
Completed by Guillermo Ignacio Guzman Franzani
July 7, 2026
3 hours (approximately)
Guillermo Ignacio Guzman Franzani's account is verified. Coursera certifies their successful completion of Support Individual Growth and Development
What you will learn
Learn the benefits of coaching and identify effective coaching techniques.
Apply the Situation-Behavior-Impact (SBI) model to deliver feedback and identify approaches to navigate difficult conversations with team members.
Describe effective strategies to prepare for, conduct, and follow up after employee performance reviews.
Explore effective methods for asking for and receiving upward feedback from the team.
