Generative AI for Workflow Automation
Completed by Hortencia Mitchell
February 11, 2026
11 hours (approximately)
Hortencia Mitchell's account is verified. Coursera certifies their successful completion of Generative AI for Workflow Automation
What you will learn
Identify high-value GenAI use cases in business process automation.
Design and implement cross-functional automation solutions across different businesses.
Build and deploy advanced GenAI-powered conversational agents.
Measure, optimize, and scale GenAI workflows using relevant KPIs.
Skills you will gain
- Category: Performance Metric
- Category: Generative AI
- Category: Application Programming Interface (API)
- Category: Human Resources
- Category: Generative AI Agents
- Category: OpenAI
- Category: Multimodal Prompts
- Category: Automation
- Category: AI Integrations
- Category: Performance Measurement
- Category: AI Personalization
- Category: Business Process Automation
