Advanced Customer Relationship Management
Completed by Angel Musasizi
January 25, 2026
18 hours (approximately)
Angel Musasizi's account is verified. Coursera certifies their successful completion of Advanced Customer Relationship Management
Skills you will gain
- Category: Customer Analysis
- Category: Personalized Service
- Category: Account Strategy
- Category: Customer experience improvement
- Category: Stakeholder Engagement
- Category: Gap Analysis
- Category: Proposal Development
- Category: Loyalty Programs
- Category: Customer Relationship Management (CRM) Software
- Category: Sales Presentation
- Category: Business Writing
- Category: Stakeholder Communications

