Assertiveness Skills
Completed by Brandyce Nicole Gordon
January 16, 2026
2 hours (approximately)
Brandyce Nicole Gordon's account is verified. Coursera certifies their successful completion of Assertiveness Skills
What you will learn
Master practical techniques to assert yourself in professional and personal situations.
Develop leadership traits that inspire confidence through assertiveness.
Navigate negativity and aggression with assertive, positive responses.
Communicate assertively as a shy or introverted individual without compromising comfort.
Skills you will gain
- Category: Verbal Communication Skills
- Category: Leadership Development
- Category: De-escalation Techniques
- Category: Behavioral Management
- Category: Rapport Building
- Category: Workplace Bullying Intervention
- Category: Communication Strategies
- Category: Conflict Management
- Category: Leadership
- Category: Empathy
- Category: Professional Development
- Category: Tactfulness
