Salesforce Admin Functions
Completed by Sarah-Ann Davis
February 18, 2026
10 hours (approximately)
Sarah-Ann Davis's account is verified. Coursera certifies their successful completion of Salesforce Admin Functions
What you will learn
Create and manage objects, fields, and relationships
Handle user creation, role hierarchy, and access management
Automate tasks using Flows, Workflow Rules, and Process Builder
Customize page layouts, record types, and validation rules
Skills you will gain
- Category: Workflow Management
- Category: User Provisioning
- Category: Data Management
- Category: Customer Service
- Category: Security Management
- Category: Application Deployment
- Category: Customer Relationship Management (CRM) Software
- Category: Identity and Access Management
- Category: Salesforce
- Category: Salesforce Development
- Category: Training and Development
- Category: Internal Communications
