Essential Soft Skills & Special Patient Populations
Completed by Chalita Jongpianmungmas
June 14, 2025
5 hours (approximately)
Chalita Jongpianmungmas's account is verified. Coursera certifies their successful completion of Essential Soft Skills & Special Patient Populations
What you will learn
Master therapeutic communication techniques, active listening, and cultural competency for providing compassionate care to diverse populations.
Learn trauma-informed care approaches, de-escalation strategies, and how to support people with mental illness and developmental disabilities.
Recognize abuse recognition and reporting requirements, teamwork principles, and time management strategies while finalizing your career plan.
Skills you will gain
- Category: Interpersonal Communications
- Category: Trauma Care
- Category: Patient Communication
- Category: Mental and Behavioral Health
- Category: Professionalism
- Category: Healthcare Ethics
- Category: Disabilities
- Category: Nursing and Patient Care
- Category: Substance Abuse
- Category: Patient-centered Care
- Category: Mental Health Diseases and Disorders
- Category: Cultural Responsiveness
