Advanced Customer Relationship Management
Completed by Shreya Mohan
February 28, 2026
18 hours (approximately)
Shreya Mohan's account is verified. Coursera certifies their successful completion of Advanced Customer Relationship Management
Skills you will gain
- Category: Gap Analysis
- Category: Business Writing
- Category: Stakeholder Communications
- Category: Customer Acquisition Management
- Category: Customer experience strategy (CX)
- Category: Customer Insights
- Category: Customer Analysis
- Category: Account Management
- Category: Requirements Analysis
- Category: Sales Presentation
- Category: Proposal Development
- Category: Microsoft Power Platform
