Salesforce Agents: Building AI-Powered Automations
Completed by Colin Williams
January 24, 2026
3 hours (approximately)
Colin Williams's account is verified. Coursera certifies their successful completion of Salesforce Agents: Building AI-Powered Automations
Skills you will gain
- Category: Customer experience improvement
- Category: AI Workflows
- Category: Performance Measurement
- Category: Generative AI Agents
- Category: Workflow Management
- Category: AI Enablement
- Category: Agentic systems
- Category: Business Process Automation
- Category: Automation
- Category: Business Metrics
- Category: Scalability
- Category: Business Workflow Analysis

