ITIL V4 Brief Overview of Management and Practices
Completed by Vasamsetti Uma Prasanna
October 23, 2025
9 hours (approximately)
Vasamsetti Uma Prasanna's account is verified. Coursera certifies their successful completion of ITIL V4 Brief Overview of Management and Practices
What you will learn
Master critical aspects of IT Service Management, including architecture management and Continual Improvement practices
Develop expertise in managing information security and optimizing service delivery
Gain insights into essential management practices and technical elements to drive organizational success and innovation
Skills you will gain
- Category: Change Control
- Category: IT Security Architecture
- Category: Technical Services
- Category: IT Infrastructure
- Category: Information Technology Architecture
- Category: IT Service Management
- Category: IT Management
- Category: Information Technology Infrastructure Library
- Category: Infrastructure Architecture
- Category: Risk Management Framework
- Category: Computing Platforms
- Category: Service Management
