Process Improvement and Problem Solving
Completed by Josh Holmes
May 14, 2026
2 hours (approximately)
Josh Holmes's account is verified. Coursera certifies their successful completion of Process Improvement and Problem Solving
What you will learn
Master the "5 Whys" technique to identify root causes of problems effectively.
Streamline processes using the Deming Cycle and the Cycle of Continuous Improvement.
Reduce inefficiencies with the TIMWOOD model and adopt technology for process enhancement.
Implement brainstorming and action learning sets to generate innovative solutions.
Skills you will gain
- Category: Problem Management
- Category: Brainstorming
- Category: Collaboration
- Category: Business Technologies
- Category: Data Management
- Category: Continuous Improvement Process
- Category: Process Improvement
- Category: Business Process Improvement
- Category: Process Analysis
- Category: Ideation
- Category: Knowledge Transfer
- Category: Process Improvement and Optimization
