Hotel Front Office Operations
Completed by Lidia da Silva
January 12, 2025
2 hours (approximately)
Lidia da Silva's account is verified. Coursera certifies their successful completion of Hotel Front Office Operations
What you will learn
Customer Service
Communication
Hotel Operations
Skills you will gain
- Category: Greeting Customers
- Category: Office Administration
- Category: Verbal Communication Skills
- Category: Hospitality Management
- Category: Upselling
- Category: Operational Efficiency
- Category: Communication Strategies
- Category: Hospitality
- Category: Office Procedures
- Category: Administrative Support and Clerical Tasks
- Category: Telephone Skills
- Category: Property Management Systems
