GenAI for Sales Development Representatives
Completed by Kevin Verney
April 8, 2026
2 hours (approximately)
Kevin Verney's account is verified. Coursera certifies their successful completion of GenAI for Sales Development Representatives
What you will learn
Identify the capabilities of GenAI for Sales Development Representatives (SDRs) relevant to sales tasks.
Evaluate how well AI for sales prospecting tools perform in real-world lead generation and outreach scenarios.
Weigh the risks, challenges, and ethical considerations of using AI tools, including bias, data privacy, and the need for human oversight.
Skills you will gain
- Category: Sales Development
- Category: Retail Sales
- Category: AI Workflows
- Category: AI Personalization
- Category: Sales Process
- Category: B2B Sales
- Category: AI literacy
- Category: Sales Management
- Category: Sales Prospecting
- Category: Sales Strategy
- Category: AI Enablement
- Category: Artificial Intelligence
