Product and Service Development: Empathy Mapping with Miro
Completed by Elizabeta Marku
January 10, 2026
2 hours (approximately)
Elizabeta Marku's account is verified. Coursera certifies their successful completion of Product and Service Development: Empathy Mapping with Miro
What you will learn
Create a customer Empathy Map by utilizing the Miro platform
Define and apply refinement to the Empathy Map in a hands-on scenario
Examine opportunities and next strategic steps
Skills you will gain
- Category: Marketing
- Category: Product Strategy
- Category: Business Strategy
- Category: Product Development
- Category: New Product Development
- Category: Persona Development
- Category: Design Thinking
- Category: Customer Analysis
- Category: Business Planning
- Category: Customer Insights
