Customer Value, Acquisition, and Retention
Completed by Marta Picchioldi
April 8, 2025
4 hours (approximately)
Marta Picchioldi's account is verified. Coursera certifies their successful completion of Customer Value, Acquisition, and Retention
What you will learn
In this course, you'll learn how to distinguish between the concepts of customer lifetime value, customer equity, and customer relationship.
Skills you will gain
- Category: Customer Relationship Management
- Category: Marketing Strategies
- Category: Customer Relationship Building
- Category: Brand Loyalty
- Category: Customer Insights
- Category: Return On Investment
- Category: Customer Retention
- Category: Loyalty Programs
- Category: Customer Analysis
- Category: Customer Acquisition Management
- Category: Marketing Analytics
- Category: Customer Data Management
