ITIL V4 Explanation of Service Value System & its Components
Completed by Tsz Yiu Yuen Yuen
February 28, 2026
8 hours (approximately)
Tsz Yiu Yuen Yuen's account is verified. Coursera certifies their successful completion of ITIL V4 Explanation of Service Value System & its Components
What you will learn
Comprehensive understanding of the ITIL Service Value System (SVS) and its components.
Advanced strategies for creating value, optimizing service management, and driving organizational success.
Skills you will gain
- Category: Customer experience improvement
- Category: Service Improvement
- Category: Process Optimization
- Category: Information Technology Infrastructure Library
- Category: Continuous Improvement Process
- Category: Process Improvement and Optimization
- Category: Service Management
- Category: IT Service Management
- Category: Agile Methodology
- Category: Automation
- Category: Operational Excellence
- Category: User Feedback
