Introduction to Continuous Improvement Process
Completed by Sumit Seth
December 10, 2025
11 hours (approximately)
Sumit Seth's account is verified. Coursera certifies their successful completion of Introduction to Continuous Improvement Process
What you will learn
Explain the core principles of quality improvement and management and their relevance across industries.
Apply tools such as the PDCA cycle and SPC to real-world quality improvement initiatives.
Implement ISO 9000 series standards to establish effective quality management systems.
Evaluate customer feedback and transform it into strategies that enhance satisfaction and quality performance.
Skills you will gain
- Category: Product Quality (QA/QC)
- Category: Quality Assessment
- Category: Customer Insights
- Category: Quality Monitoring
- Category: Quality Management
- Category: Customer experience strategy (CX)
- Category: Quality Management Systems
- Category: Quality Control
- Category: Service Improvement
- Category: User Feedback
- Category: Process Improvement
- Category: Technical Standard
