Listening and Engagement on Social Media
Completed by İLKİN İBRAHİMOV
January 17, 2026
7 hours (approximately)
İLKİN İBRAHİMOV's account is verified. Coursera certifies their successful completion of Listening and Engagement on Social Media
What you will learn
Social listening and why it’s important
Popular social listening tools and how to use them
Tips for effective social listening
How to engage in customer communication
Skills you will gain
- Category: Drive Engagement
- Category: Relationship Building
- Category: Social Media Management
- Category: Branding
- Category: Social Media Analytics
- Category: Driving engagement
- Category: Content Development and Management
