Mastering Total Quality Management: Analyze, Apply & Improve
Completed by سامر Øمدی رجب Ù…Øمد ابراهیم
May 28, 2026
6 hours (approximately)
سامر Øمدی رجب Ù…Øمد ابراهیم's account is verified. Coursera certifies their successful completion of Mastering Total Quality Management: Analyze, Apply & Improve
What you will learn
Analyze the evolution, principles, and philosophies of Total Quality Management.
Apply TQM frameworks to measure quality, customer satisfaction, and improvement.
Evaluate case studies to implement evidence-based, sustainable TQM practices.
Skills you will gain
- Category: Organizational Change
- Category: Quality Assurance
- Category: Culture Transformation
- Category: Quality Control
- Category: Decision Making
- Category: Quality Management Systems
- Category: Cost Management
- Category: Operational Excellence
- Category: Customer experience improvement
- Category: Organizational Effectiveness
- Category: Quality Management
- Category: Continuous Improvement Process
