Managing Conflict
Completed by Anil Samal
December 31, 2025
2 hours (approximately)
Anil Samal's account is verified. Coursera certifies their successful completion of Managing Conflict
What you will learn
Develop essential skills for handling conflict calmly and effectively
Apply proven techniques to resolve workplace disputes while maintaining relationships
Understand and evaluate the five methods of conflict resolution using the Thomas-Kilmann model
Skills you will gain
- Category: Collaboration
- Category: Relationship Management
- Category: Teamwork
- Category: Active Listening
- Category: Professionalism
- Category: Accountability
- Category: Culture Transformation
- Category: Emotional Intelligence
- Category: Conflict Management
- Category: Interpersonal Communications
