Mastering Active Listening in the Global Workplace
Completed by Maya Alkheder
September 12, 2025
4 hours (approximately)
Maya Alkheder's account is verified. Coursera certifies their successful completion of Mastering Active Listening in the Global Workplace
What you will learn
Apply active listening techniques to enhance business communication and collaboration.
Demonstrate empathy and emotional intelligence in professional communication.
Use reflective listening to resolve workplace conflicts effectively.
Interpret and leverage non-verbal communication cues to build trust and strengthen relationships.
Skills you will gain
- Category: Team Collaboration
- Category: Communication Strategies
- Category: Virtual Teams
- Category: Collaboration
- Category: Adaptability
- Category: Cultural Sensitivity
- Category: Non-Verbal Communication
- Category: Interpersonal Communications
- Category: Conflict Management
- Category: Cultural Diversity
- Category: Empathy
- Category: Digital Communications
