ITIL V4 Brief Overview of Management and Practices
Completed by Amna Ibrahim Alhammadi
January 20, 2026
9 hours (approximately)
Amna Ibrahim Alhammadi's account is verified. Coursera certifies their successful completion of ITIL V4 Brief Overview of Management and Practices
What you will learn
Master critical aspects of IT Service Management, including architecture management and Continual Improvement practices
Develop expertise in managing information security and optimizing service delivery
Gain insights into essential management practices and technical elements to drive organizational success and innovation
Skills you will gain
- Category: Security Management
- Category: Technical Services
- Category: IT Infrastructure
- Category: IT Security Architecture
- Category: Change Control
- Category: Computing Platforms
- Category: Risk Management Framework
- Category: Service Management
- Category: Infrastructure Architecture
- Category: Information Technology Architecture
- Category: IT Service Management
- Category: IT Management
