Driving Operational Performance
Completed by Patrick Fred Schneider
September 1, 2024
11 hours (approximately)
Patrick Fred Schneider's account is verified. Coursera certifies their successful completion of Driving Operational Performance
What you will learn
You will learn to bridge finance and operations using the ROIC framework, connecting key variables for informed decision-making.
Skills you will gain
- Category: Process Analysis
- Category: Customer experience improvement
- Category: Customer Retention
- Category: Operational Excellence
- Category: Resource Utilization
- Category: Business Process Management
- Category: Business Operations
- Category: Capacity Planning
- Category: Process Optimization
- Category: Operational Efficiency
- Category: Return On Investment
- Category: Key Performance Indicators (KPIs)
