Dialogflow CX: Enable IVR Features for your Voice Agent
Completed by Mathilde CHOLLEY
October 21, 2024
1 hours (approximately)
Mathilde CHOLLEY's account is verified. Coursera certifies their successful completion of Dialogflow CX: Enable IVR Features for your Voice Agent
What you will learn
Enable and configure IVR features
Add in NoMatch and NoInput handling scenarios to escalate to an Agent
Add in rich voice responses with SSML
Skills you will gain
- Category: Self Service Technologies
- Category: Development Testing
- Category: AI Integrations
- Category: Natural Language Processing
