Driving Operational Performance
Completed by Revaz Lomadze
February 2, 2025
11 hours (approximately)
Revaz Lomadze's account is verified. Coursera certifies their successful completion of Driving Operational Performance
What you will learn
You will learn to bridge finance and operations using the ROIC framework, connecting key variables for informed decision-making.
Skills you will gain
- Category: Return On Investment
- Category: Resource Utilization
- Category: Key Performance Indicators (KPIs)
- Category: Customer Retention
- Category: Operational Excellence
- Category: Customer experience improvement
- Category: Process Analysis
- Category: Process Management
- Category: Business Metrics
- Category: Operational Analysis
- Category: Loss Prevention
- Category: Performance Measurement
