Introduction to Continuous Improvement Process
Completed by Valeria Dessanti
July 30, 2025
11 hours (approximately)
Valeria Dessanti's account is verified. Coursera certifies their successful completion of Introduction to Continuous Improvement Process
What you will learn
Explain the core principles of quality improvement and management and their relevance across industries.
Apply tools such as the PDCA cycle and SPC to real-world quality improvement initiatives.
Implement ISO 9000 series standards to establish effective quality management systems.
Evaluate customer feedback and transform it into strategies that enhance satisfaction and quality performance.
Skills you will gain
- Category: Customer Insights
- Category: Quality Management
- Category: Product Quality (QA/QC)
- Category: Quality Assessment
- Category: Quality Monitoring
- Category: Continuous Improvement Process
- Category: Quality Control
- Category: Quality Improvement
- Category: Customer Engagement
- Category: Statistical Process Controls
- Category: ISO 9000 Series
- Category: Customer experience improvement
