Operational planning and problem solving
Completed by Yen Thi Hoang Pham
October 5, 2026
5 hours (approximately)
Yen Thi Hoang Pham's account is verified. Coursera certifies their successful completion of Operational planning and problem solving
What you will learn
Develop structured project plans that organize tasks, manage dependencies, and support effective resource coordination
Use budgeting practices to estimate costs, monitor spending, and make informed operational resource decisions
Apply structured problem-solving methods to diagnose operational issues and recommend process improvements
Evaluate AI-assisted summaries and recommendations to support planning and decision preparation while maintaining managerial judgment
Skills you will gain
- Category: Root Cause Analysis
- Category: Project Planning
- Category: Corrective and Preventive Action (CAPA)
- Category: Milestones (Project Management)
- Category: Budgeting
- Category: Operational Performance Management
- Category: Problem Management
- Category: Microsoft Copilot
- Category: Operations Management
- Category: Operational Analysis
- Category: Budget Management
- Category: Cost Management
