Salesforce Design Mastery: CRM Customization
Completed by Andrei Raita
January 6, 2026
2 hours (approximately)
Andrei Raita's account is verified. Coursera certifies their successful completion of Salesforce Design Mastery: CRM Customization
What you will learn
Identify the different declarative tools available to customize Salesforce.
Differentiate between clicks and code and when to choose which solution.
Customize Salesforce to meet the needs of the users through easy standard available functionality.
Examine the impact of the Data Security model on the user experience.
Skills you will gain
- Category: Salesforce
- Category: Security Controls
- Category: Information Systems Security
- Category: Automation
- Category: Customer Relationship Management (CRM) Software
- Category: No-Code Development
- Category: Customer Relationship Management
- Category: Data Security
- Category: Salesforce Development
