Generative AI for Workflow Automation
Completed by Ng Bao Yi
April 6, 2026
11 hours (approximately)
Ng Bao Yi 's account is verified. Coursera certifies their successful completion of Generative AI for Workflow Automation
What you will learn
Identify high-value GenAI use cases in business process automation.
Design and implement cross-functional automation solutions across different businesses.
Build and deploy advanced GenAI-powered conversational agents.
Measure, optimize, and scale GenAI workflows using relevant KPIs.
Skills you will gain
- Category: Performance Measurement
- Category: Business Process Automation
- Category: Performance Metric
- Category: Generative AI
- Category: AI Personalization
- Category: Key Performance Indicators (KPIs)
- Category: Application Programming Interface (API)
- Category: Human Resources
- Category: Generative AI Agents
- Category: OpenAI
- Category: Multimodal Prompts
- Category: Google Sheets